Job Type: Full Time
We are currently in search of a seasoned and goal-oriented Account Manager to become a valuable member of our team. In this role, you will play a pivotal role in nurturing client relationships, identifying growth opportunities, and contributing to our continued success.
Qualifications:
- 3-5 years proven experience in account management, business development, or sales.
- Excellent communication, negotiation, and presentation skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
- Results-driven and goal-oriented with a track record of meeting or exceeding targets.
Key Responsibilities:
- Client Relationship Management
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- Build and maintain strong, long-lasting relationships with key clients.
- Serve as the primary point of contact for client inquiries, requests, and escalations.
- Understand client needs and objectives, and ensure our products/services align with them.
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- Business Development
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- Identify new business opportunities and potential clients through market research and networking.
- Develop and execute strategies to expand the company’s client base.
- Collaborate with the marketing team to create effective lead generation campaigns.
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- Account Growth
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- Develop account plans that outline strategies for client retention and growth.
- Upsell additional products/services to existing clients based on their needs.
- Ensure client satisfaction and seek opportunities for improvement.
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- Sales and Negotiation
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- Lead sales efforts by presenting proposals, negotiating contracts, and closing deals.
- Meet and exceed sales targets and revenue goals.
- Prepare and deliver persuasive presentations to clients.
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- Market Analysis
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- Stay informed about industry trends, market conditions, and competitor activities.
- Analyze market data to identify growth opportunities and challenges.
- Make data-driven recommendations to enhance our services and market positioning.
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- Reporting and Documentation
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- Maintain accurate records of client interactions and sales activities.
- Provide regular reports on sales performance, account status, and business development activities.